Customer Testimonials
Very good Mr.tom is the best
Our Salesman Tom was so amazing! My husband bought a car for me and then saw another one he thought I would like better. We get there and agreed liked it better. Tom was so pleasant and didn’t get upset or anything changed all the paperwork and processed for the new car. Thank you for your patience and understanding.
I recently got my car and i love every single part about it! The process was quick and easy which was great on my end because of my work schedule, Rachel was my salesperson and she did a wonderful job from the beginning, approached me with great energy and helped the paperwork go smoothly for me!
Tom was incredibly helpful and smooth. And the manager Pete was great, put me right at ease, as I haven’t bought a new car in 15 years. Such a comfortable experience ❤️
Rachel, was AMAZING! I love my 2026 Accord 😊
Thank you Alexis Good job and best price ✅
Tom was great! Made the car buying process great. Would 100% recommend Tom to everyone.
My car salesman Tom was a very top notch seller ! He didn’t let me buy just any car. He made sure to get me the best deal possible that stuck around my budget and downpayment. He went above and beyond to get me into my 2024 Toyota Corolla. If you need a car definitely ask for Tom
Thank you Tom for helping me get my first car, I love it so much and it’s perfect. You were great help and I wish you all the best!
Carl Dyson was an excellent salesperson working over phone and text to provide a fair price on the Honda CRV we ultimately purchased from him. The trade offer from the dealer was below competitors and Carl suggested we contact Carvana for a purchase appraisal. That tip, while a little inconvenient, ended up netting us $2000 more for our 2020 CRV than anyone else.
Very friendly people. Pricing up front. No attempt to add on unnecessary service.
Ms. Rachel was very friendly and made my purchase of a new Honda CRV Hybrid easy! Very knowledgeable with what features are offered. Took care of most of the paperwork. Highly recommend Checkered Flag Honda.
5 stars. I had a really positive experience purchasing my 2023 Honda Accord, and Donnie was a big part of that. He was helpful, professional, and genuinely nice to work with throughout the process. I could tell he cared about making sure I was taken care of, and I appreciated the effort he put in working through everything with management to help me get a deal I felt good about. There was never any pressure, and he made the experience much smoother than I expected. I’m very happy with the car and grateful for Donnie’s help. I’d definitely recommend ... Read More Google - Apr 24, 2026
Orlando in the service department got me in on a Saturday morning without an appointment. My tire pressure light in my Honda Civic had came on the night before. Fixed my tire and also completed my State Inspection! Highly recommend Orlando!
Donnie was our sales person and he was extremely professional and kind. We worked with him over the course of several days via phone and text, and we ended up with a deal on a used vehicle that was acceptable to us. I’m sure he will do a great job and I recommend you ask for him at checkered flag Honda whether you’re buying a new or used vehicle.
Donnie made the process easy, not pressured, and super smooth. I traded in my leased Pilot for a CR-V and he found me the best deal. I am very happy with my choice to choose Checkered Flag!
I recently stopped by to check out a Honda Ridgeline, and I have to say, I walked in expecting the usual dealership "hunger games" and walked out wondering why every car-buying experience isn't this easy.
A massive shoutout to Tom Torres. If you’re looking for a salesman who treats you like a human being rather than a quota, Tom is your guy. Usually, when I step onto a lot, I feel like a gazelle in a lion documentary, but Tom’s vibe was more "friendly neighbor offering a cold drink."
Here is why you ... Read More Google - Apr 11, 2026
Tomas was great. He was super professional and made the process of trading in for our new truck effortless.
We picked up a new Honda yesterday and couldn't be happier with the service I received from Elshan, he was fantastic to work with. I’ve bought several cars over the years, and this was by far the easiest experience we’ve ever had. Highly recommend Elshan Alakbarov and Checkered flag Honda if you're in the market for a new car.
Amya & Patrick were awesome! We weren't sure we wanted to trade in our car in for an ev but they were so cool and gave us all the info and time to decide. We couldn't be happier with our experience and purchase. I definitely recommend checkered flag and them specifically. Seriously hassle free.
My husband and I bought a Honda Odyssey here today, and the entire process was seamless. We worked with Elshan, and I cannot recommend him highly enough. He was absolutely wonderful—professional, knowledgeable, and incredibly helpful throughout the entire transaction. If you are looking for a new vehicle, definitely ask for Elshan! We are thrilled with our new van and the service we received.
Just awesome!!
I had went in to look into purchasing the Honda HRV lx and Alexis was absolutely amazing, and very educated about every aspect and made the process easy and enjoyable 5 stars to the car and this employee!!
Great Experience! Tom and Rachel were fantastic. Price was fair, experience was seamless! Would highly recommend the checkered flag dealerships!
Tom Torres was wonderful. He met all of my needs and made it quick and easy for me . Thanks Tom
Brian was very welcoming and answered all my questions thoroughly. Will return because of him!
I had an excellent experience this past weekend purchasing a new car at Checkered Flag Honda. My salesperson, Tom, was the best I've ever encountered! He was incredibly knowledgeable about cars in general, and took the time to answer all of my questions. He was patient, accommodating, and truly seemed to care about making sure I was happy with my decision. As we narrowed my options, he knew about all of the CRV features in depth. He went above and beyond throughout the entire process, making everything quick, efficient, and completely stress-free. I am incredulous that it was all ... Read More Google - Mar 16, 2026
We recently bought a car with Tom at Checkered Flag and it was a very easy process and Tom went above and beyond to do his duties to help me receive the car of dreams!
Check flag Honda of Virginia Beach was amazing. They are extremely professional. What stands out about this dealership is they do not hassle you it is an stress-free environment that is super welcoming. Our sales person Donnie was amazing. He was super patient and helpful he really wasn’t like a sales person at all. He was more like a friend giving advice which is far and above over our other experiences. Donnie and the finance team made it happen. They worked extremely hard to get the payment that we needed, and that is an exceptional team in our opinion. ... Read More Google - Mar 12, 2026
I purchased a new CRV today at an excellent price and the process was smooth and enjoyable. The product specialist, Tom, was very knowledgeable and provided a pressure-free, transparent experience. I was also impressed that the general manager, Chad, stopped by to introduce himself and to make sure I was satisfied. I highly recommend this dealership to anyone looking for a low stress great deal.
Easy process, like they state no hassle, stress free.
Recently purchased two vehicles from Checkered Honda. We were very satisfied throughout the entire process. Tom was awesome and walked us through from start to finish. The sales process was simple and straightforward. No going back and forth. Highly recommend this place and we thank Tom for his outstanding service.
The team over at Checkered Flag Honda provided every tool I needed to make my vehicle purchase smooth. Donnie Gardner was a great sales associate, he listened well and gave input when warranted. I recommend using his services within the Checkered Flag Honda team.
Straight to the point, great service and smooth process. Ask for Tom or Kai
I had the best experience with Kaila at Checkered Flag Honda! She brought the vehicle I was interested in from another location to this location so I could see it and was very responsive via text. She answered all my questions and encouraged a trade in assessment which I hadn’t considered an option because my vehicle was so old. Tony handled the trade in assessment and gave me a great deal for my old vehicle which helped me make the decision to buy from them. Kaila explained all the paperwork and made the process very easy!
Tom is a great Salesman. Enjoyed the experience..
Tom did a good job, explained everything and didn’t take all day, we were in and out in a couple of hours, best car experience I can remember
racheal was the best!! she definitely made the process easier and her personality was amazing. you would have thought we known each other for years. thank you
Worked with Tom T. to purchase a vehicle. He was very helpful and responsive. He took the time to discuss options and answer questions. I'm happy with my purchase.
Salesman Tom Torres provided excellent support and knowledge of the vehicle that I purchased. He was very accommodating to my needs and time restraints. He was able to place a hold on the vehicle for a few days until my wife was able to drive it. Salesman Tom made the vehicle purchase into a very easy stressless transaction. Manager Chad provided valuable insight of the Honda Ridgeline and was extremely knowledgeable. He should also be acknowledged for his strong rapport with his employees and customers.
Monica was phenomenal!!! Hands down made it a great experience for me. I came for an oil change and was in and out in record time. Monica was very personable and made me feel welcomed from start to finish! 10/10 for Monica!
Stephanie Zeljeznjak and team are "ALWAYS" so friendly and helpful and take a personal interest in me and my car!! 😊❤️ They go the extra mile to make sure I am taken care of in every way!! Your dealership and staff have helped me every time I have been there with whatever I needed and with the upmost courtesy and professionalism. Thank you so much for helping me keep my Honda in the best condition possible!! 👍🏻😎 Sincerely, Becky Harris
My recent service for my Honda Pilot was a great pleasant experience due to the superlative customer service skills performed by my service representative Monica Ellis. She was able to provide me detail insights to each service that was performed and her corporate honda car service knowledge was phenomenal. V/R Stan
My husband and I had a great experience working with their sales agent, Rachel Carter. She was professional, well-informed, and knowledgeable 🙂 And most importantly, she respected our autonomy as we made the decision to purchase a new-to-us vehicle. We would highly recommend this dealership; everyone was incredibly friendly, transparent in their marketing, and the overall atmosphere was welcoming and positive. 😊
The day I received the call that my dad was passing and I had to rush to say goodbye was heartbreaking. My car was acting up badly, and I was overwhelmed with worry about how I’d get up to Richmond to see him one last time.
Tony, my advisor at the time, stepped in and changed everything. He lifted that heavy burden of stress and showed such genuine kindness and compassion—something I’ve never experienced with any other advisor. Because of him, I made it there in time and was able to say goodbye.
From the bottom of ... Read More Google - Jan 22, 2026
My experience with Checkered Flag service was amazing. They provided up-to-date status on vehicle repair, demonstrated professionalism, and showed teamwork between the service advisor and technician.
I had a great experience at Checkered Flag Honda. I came in and was almost immediately greeted by Kai, who then asked me what brought me in. I told him I was having some trouble at some other dealers and happened to stumble in, from there he made the process super easy and we ended up finding a car that is perfect. Shoutout to Kai for the great and friendly customer service and getting me a sick ride!
We worked with Tom, really easy process. They didn't push us toward a vehicle, did the homework for us on registering our car in a different state, found quite a few discounts, and worked to complete as much paperwork as possible before we came back to sign. From trying out our cars, to purchasing, and signing it was smooth. Lifetime oil changes don't suck either.
Alexia was soo great and patient.
Didn’t get a chance to snap a pic yet, but I’ll be stopping back — photos coming soon 📸
My experience with Checkered Flag Honda was TOP TIER. From start to finish, my sales lady made it happen — big shout out to Rachel and the whole Checkered Flag team for getting it done the right way 💪🏽
I pulled off the lot in a 2025 Honda Accord Sport Hybrid in Urban Gray Pearl, and I couldn’t be happier with the whole process. I’ll definitely be doing business with them again for all my Honda needs.
What really set them apart ... Read More Google - Jan 8, 2026
Terrance was absolutely amazing to work with, especially as a first-time car buyer. He made the entire process smooth, stress-free, and actually enjoyable. He was incredibly knowledgeable, patient, and took the time to explain everything without ever making me feel rushed or pressured.
What really stood out was how not pushy he was he genuinely wanted to help me, not just make a sale. He listened to my needs, answered all my questions honestly, and made sure I felt comfortable and confident every step of the way.
If you’re a first-time buyer (or honestly anyone looking for a great ... Read More Google - Dec 30, 2025
We just got our new 2025 Honda Accord Hybrid, Mr Benjamin Mungaithi was our salesman rep and he did an excellent customer service. Though we waited for like 4-5 hours cuz it’s so much busy, he was so patient and helped us with our questions and concerns. We highly give him a two thumbs up! Highly recommended him. Happy with our new vehicle.
I recently had the distinct pleasure of acquiring a 2019 Honda Accord from Checkered Flag Honda, and the experience was nothing short of exemplary. Alexis, the consummate professional who guided me.
I’m so happy with my car. Im so grateful to Carl he was the best. He made sure I left happy and satisfied. He deserves all the praise. Thanks again Carl.
Today my car was dropped off for service. Tony Wallace was the service advisor who took great care of my vehicle. The timeframe for service was great and he was very professional. The shuttle service was utilized and very accommodating. We appreciate the service given today. Thank you!
Sherri was absolutely wonderful to work with. Highly recommend!
I'm very happy with my purchase and Alexis with GM Chad's assistance made the experience far less painful than I anticipated. I would highly recommend the company but especially these two emaployees.
Your Service representative took a personal interest in my case, taking time to file a claim over paint damage. It was really appreciated. Your Services have always been top-notch!
We recently purchased a new Honda Civic for our daughter, and our experience with Carl Dyson at Checkered Flag Honda was truly exceptional. From the moment we arrived, Carl provided superb service, professional, patient, and genuinely invested in making the experience smooth for our family.
We also had the pleasure of meeting the General Manager, who personally introduced himself, which spoke volumes about the dealership’s culture. You can immediately tell this is a family-oriented, customer-first business by the way they treat people.
They even surprised us with amazing end-of-year incentives, including a $600 Amazon gift card and a lifetime of ... Read More Google - Dec 4, 2025
Orlando Gayol went over and beyond to help me. His customer service was exceptional and couldn't be happier with his knowledge of the business...
Rachel did a wonderful job at helping us into our new 26 Honda CR-V, the entire process from just coming in for a look to buying the vehicle was quick and simple for us, no stress, would highly recommend!
I bought a new 2026 HRV Sport for my granddaughter. Carl was our salesman. He did an excellent job telling us about the HRV and getting a trade in value. I didn't feel pressured to buy any additional services. I did listen to his offers and decided to purchase the 5 year Maintenance plan for her. She's still in College, so no surprise expenses for any fluid changes, tire rotation, and air and pollen filter. It was a smooth transaction, Over the years, I've bought 4 CRVs from Checkered Flag. No complaints.
Sherri was AMAZING! She not only was patient with me, answered all my questions and went through 3 cars with me before we landed on a purchase. Brian in finance was awesome and helped me secure an amazing deal. I am FOREVER grateful and will always recommend this dealership to friends and family. Please go see Sherri!
Orlando Gayol knows how to take care of people! Any issues you have with your Honda, he is the guy you want to see. Thanks so much brother!
Tony and Darryl took GREAT care of me, in and out in about an hour and a half-can't ask for better than that. Next time I need a car, I'll be back for certain.
Rachel Carter made buying my 2026 Honda CR-V the best experience! Rachel is very knowledgeable, has excellent customer service and helped me so much choosing the best vehicle for my needs. I couldn't have done it without Rachel! Thank you, Rachel and keep up your good work!
Outstanding experience! After having a horrible experience at Tesla my daughter went here and left the same day with a brand-new Civic Sport. Kai was great and staff was very helpful and knowledgeable. Great place for Military as well, they have discount and are able to work with military paperwork.
Monica is always such a tremendous help! I consistently feel confident and enthusiastic about the level of service provided at this location and I have never had a negative experience. Her service and commitment goes above and beyond. In addition to Monica, Janell Boone assisted me during my initial visit. From the very beginning, she made me feel welcome, which played a major role in my decision to return and become a permanent customer.
Jadon made my new 2026 Honda HRV sport buying the best experience I ever had! From the moment I walked in to driving off in my beautiful new car Jadon and the management team were amazing to work with! I highly recommend buying from Honda Checker Flag Dealership! Thank you for everything!
We had a pleasant experience buying our Honda Pilot. Alexis Baum was so knowledgeable and professional with a sense of making us comfortable. Alexis is easy going, not pushy, or uptight. Alexis is the perfect fit for working with the public. Alexis knew every answer to all our questions ( we had a lot of questions) From test driving to all the paperwork Alexis helped us along the way. Chad the general manager was very nice as well. We love our Honda Pilot and look forward to keeping it for many years. We would recommend Checkered Flag. Thank you.
Went to get my oil change and tires rotated. Was in and out within an hour. Stephanie was courteous and professional.
It was a pleasant car buying experience. Ask for Leon! He made everything stress free and never made me feel pressured! I really was in and out within a hour. I couldn’t believe it. Thank you!
I have been taking my car here for a few years and it is always good. Today I took it and Tony was my advisor and he has been wonderful. He explains what is going on and tells you what needs to be done and explains why. I would recommend Tony.
We were with Kai to get our car. He was absolutely fantastic and attentive every step of the way. We had one minor issue to have addressed which he quickly took care of. There was another gentleman that fixed it and I am sorry I can't remember his name because he was fantastic as well. If you are looking for a vehicle, go see Kai!
Dallas in the service department is fantastic. The service department was able to address my urgent need in a timely manner without hassle or concern. Car repairs can be overwhelming. Finding an honest and reliable dealership is greatly appreciated.
Kai Adkins made the process super easy! Great communication and friendly service. I was very impressed with how I was treated. Kudos to JT Hayden as well.
I'm absolutely thrilled with my 2026 Honda HR-V and the outstanding service I received from "Carl" at the Norfolk Checkered flag honda dealership. From the moment I reached out, Carl communicated with honesty and respect—something I didn’t experience with other dealers, who made the process unnecessarily stressful. Carl made it feel like the exciting milestone it should be. The no-haggle pricing was a breath of fresh air, and the entire experience was smooth and enjoyable. Carl, thank you so very much
Mr. Carl at Checkered Flag Honda is great to work with. The experience we had was stress-free and straight to the point. He got us in the vehicle we wanted at the price we needed. We are so glad we had the opportunity to work with him. I would recommend Mr. Carl and Checkered Flag Honda to anyone in the market for a vehicle!
We had a great experience at Checkered Flag Honda with Leon! It was a very streamlined and clear process. There was no pressure to purchase. Leon showed us all the vehicles that would meet the specific needs we were looking for. Leon was very informative, willing to answer any questions we had, and allowed us to take whatever time we needed. The whole staff (Leon, Chad, and Brian) were very courteous and helped to put our minds at ease when making such a large and important purchase.
Fantastic experience at Checkered Flag Honda! Rachel Carter was outstanding—knowledgeable, friendly, and made the whole process smooth and stress-free. Highly recommend asking for Rachel if you want a great car buying experience!
Thank you!!!!!!
I had the pleasure of meeting Rachel at the checkered flag dealership looking for a Honda CRV. I was very impressed with her customer service and the amount of knowledge she had about each car. If you’re looking for a car, ask for Rachel, she will definitely steer you in the right direction.
Kai did a great job, in and out so quick couldn't be happier. Give this man a raise!!
David did an amazing job and had excellent customer service!
I had a great experience working with Alexis Baum while shopping for a new SUV. From the start, she was incredibly informative about all the options available and never once pressured me into something I wasn’t comfortable with. She really listened to what I was looking for and, instead of overwhelming me with choices, helped me zero in on the exact vehicle that fit my needs.
During the test drive, Alexis didn’t try to oversell features—instead, she pointed out what the car offered and how those features would come into play during everyday driving. It felt natural ... Read More Google - Aug 5, 2025
I bought two vehicles from here. Vern was my salesman and he was awesome. Very personable and very fair.
Lots of help with my repairs for my 2020 Pilot. Kept me informed the entire time. Monica was a huge help in explaining what was happening and keeping me informed the entire way. She really was top notch and makes me want to use you guys again if I can have her helping.
Had a really great first time car buying experience, Ben was excellent. He got me a good deal, answered all my questions, and made the process so easy!
Absolutely fantastic experience all around. I truly enjoyed the no haggle experience as Terrence quoted me a price with a nice discount and the rest was history. I never felt any pressure and completely made my decision based on getting what I wanted for my trade in. Terrence and Daryl were both friendly, attentive, and I could tell that they enjoy the no haggle experience as well. Come here if you don’t want to be in a dealership for most of your day! I will be telling others about my great experience! Thank you Terrence and Daryl!
I recently had a fantastic experience at Checkered Flag Honda, thanks to my sales rep. Alexis Baum. Alexis was absolutely wonderful to work with- friendly, charismatic, and genuinely committed to helping me find the right car, she gave me a great deal, a price that fit my budget. I never felt pressured and the whole process was smooth from start to finish. If you’re in the market for a new car, I highly recommend asking for Alexis. She truly made the experience stress free and enjoyable.
I'm writing you about Monica Ellis. I was in there getting my contract out and her is so wonderful. She make the experience so pleasant. She is very knowledgeable of the car and the things that I need to do to take care of the car. She shows me things that I wouldn't have learned by reading book on the car. I really enjoy coming to your business. I'll drive to Norfolk from Chesapeake just to experience the great customer service that she gives every time know how to talk to customers and make them feel appreciated ... Read More Google - Jul 24, 2025
Had a great experience with Ben today. I went in two months ago to get an offer to trade in my Camaro and wanted a used civic in a certain color. They didn’t have the color I wanted and Ben told me he would let me know when it comes in. Ben told me I should take a look at new civics as they would almost be the same price but I decided not to and went to other places to get trade in value for my car as I thought their offer was too low. Fast forward two ... Read More Google - Jul 21, 2025
Friendly service and good communication