Rachel was absolutely amazing! She was very knowledgeable, patient, and answered any and all questions that we had about our new family vehicle! We are so glad we were able to work with her !!

Unexpectedly, we were forced to car shop after our newly paid off car suffered an AC casualty during a blistering hot summer. Was going to be expensive to fix and wasn't our first problem with it, decided to trade it in. Two of the cars we were interested in were a Honda Civic or Accord. Checkered Flag was close by so we gave them a try. We wound up loving everything about our experience at Checkered Flag Honda. Let me start with Ben Mungaithi, who was our introduction to the company and our first impression. When he sat us down to go over how they do business, with many years of car buying experience at traditional dealerships behind me, I thought to myself, "Let the mind games begin." But I was, happily, wrong. In 5 minutes he explained about how their sales people do not work on commission, how they don't price haggle, and how Ben was our contact person who would handle just about everything. No "Well, let me see what my manager says," stuff. Ben was (and is, I have asked him several questions post sale) professional, courteous, knowledgeable, meticulous, and friendly. Can't say enough good things about him. He made us feel at home. And beyond Ben, the gentleman who gave me a printed Kelly's Bluebook breakdown sheet of how they valuated my old car for trade in (and gave us more than we thought we would get). I didn't have to ask for it or anything else. The transparency and honesty of their processes is plain to see. I loved how the manager came by. And stayed, sat down to chat for a few minutes. Not only listening to me blather on about how much I loved my buying experience but asking me questions on how they could get even better. Everyone there was nice, in a casual, sincere, way. Felt no pressure at all. It was the most pleasant car buying experience I have ever had. You come away from a traditional dealership and people ask if you "got" a good deal, implying that to do so requires out-foxing the salesman and dealership. We were "presented" a good deal by Ben, after he listened carefully to what we needed and were looking for. And then he worked with us, asked some more questions to make it even better. (Their rates were so good, we wound up financing through Honda even though we were pre-approved with another institution.) Today I told someone about Checkered Flag, they were in the market for a new car. I will do that every chance I get. This company is like a breath of fresh air. Oh, and we love our 2025 Honda Accord.

I came in town from Louisville, Kentucky to meet my daughter. Who’s in the Navy in Norfolk? I didn’t know anything about checkered flag auto but it looks like a good dealership that you never know Being in my 60s and have purchased 15 or 20 cars in my life this was one of the best experiences I’ve ever had The dealership is professional, and we had a beautiful facility Most important thing to me was honesty and fairness and my sales person was Kai Adkins and he was amazing We got a great deal that kid is going to be a superstar sales person

Our family would highly recommend Darryl!!! From doing our diligence with online shopping to the first call, he was on point and diligent. Our family was looking for a used car with reliability and he made sure the one we inquired on was still available prior to us driving from VA beach to Norfolk. He is very professional, not someone shoving or pushing things on you, he truly cares and truly understands your goals! If you are looking for a car to buy and need a reputable sales agent then look no firther!! To top it off he brought a stuffed animal to my daughter before we pulled our of the driveway and guess what? We named the blue bonnie Darryl. ❤️ Thank you so much, you truly cared and it showed.

I found myself in an unexpected situation where I urgently needed to replace my old vehicle. Benjamin made the entire process smooth and stress-free. He was extremely thorough, patient, and genuinely focused on helping me find the perfect SUV to fit my needs. What truly set him apart from other salespeople is how much he genuinely cares about his customers. Benjamin took the time to explain everything clearly and made sure I felt confident in my decision. Anyone would be lucky to work with him when buying a car.

Thank you to service advisor, Mr. Orlando. He was very professional, courteous, and attentive to my needs as a customer.

My experience was amazing all the staff were super sweet . My salesman Kai Adkins was Awesome 😊😊😊😊😊

The process went so smoothly from start to finish, with are salesman David to JT explaining the trade in appraisal and back to David with finishing the process. Would recommend anyone looking for a new vehicle to visit Checkered Flag. We bought a 2025 Honda CRV Sport L Hybrid

Terrance was by far the best car experience in all my years. He was courteous, honest and patient. Planned the sale a month out and went above and beyond as the availability of my vehicle arrived on his day off and he came in and got it done in little time. I look forward to recommending anyone in the market for a vehicle to get in contact with him. Richard A. (retired navy veteran)

Had an appointment with Rachel Carter for this exact car. She was so nice and didn’t try to get over on me like other dealers would have. She was honest and very helpful throughout the entire process. If you are a first time buyer I recommend her!!

Was a very friendly environment and a smooth process to get my car, I definitely suggest looking at this dealership

I recently went in for scheduled, routine service and my appointment didn’t go as expected. You would have thought it was the end of the world with the way I acted. If I were my own child I would have sent me to my room, I would have “I’ll turn this car around right now”, I would have taken all my electronics. Needless to say I behaved badly but Stephanie in service stayed professional, she put up with me and explained everything thoroughly. She also graciously accepted my apology and went above and beyond to continue to help me. Thank you Stephanie!

Mr.carl the best hands down he really help me get the car I wanted and rode off the lot the same day he is excellent and very well experienced I love my new car y’all check him out. Can’t for get Mr.Tony the manager both made my day thank you guys again

2022 Honda Ridgeline I’ve already passed their business card along to my son’s doctor. What really stood out to me was how genuine and personable Daryyl Duchesneau was—he never pressured us or tried to steer us toward more expensive vehicles. There was no upselling or redirection, just honest and straightforward service and good wholesome conversation. The process took a while, but that was entirely on me—I had a million questions, and everyone was patient and accommodating the whole time. The entire staff was professional and welcoming, and even the manager, Chad Frick, took the time to introduce himself and ensure I was being looked after—which I absolutely was. I also think it’s worth noting that we conducted a nationwide search to verify pricing on this vehicle (My husband and I have been known to book one-way flights just to get the right car), and your dealership had the best deal by far. So, to anyone complaining about the prices, you might want to do your homework. Overall, Checkered Flag Honda demonstrates a high level of professionalism. Beyond everything I’ve mentioned, the fact that a large percentage of your staff has been with the company for over ten years speaks volumes about the quality and integrity of your business. Kudos to you! Oh yeah- As a disabled Veteran, one of the benefits I receive is a personal property tax exemption on my primary vehicle. Unfortunately, I didn’t realize this was missed on the bill of sale until later that same evening, after I had purchased my car and returned home. I immediately called Daryyl to explain the situation, and he instructed me to return with the necessary documentation within the following days. The next day, JD Hayden greeted me at the door and was able to update my purchase order, which was corrected, printed, and signed by me within 15 minutes of entering the building.